Emergency and After-Hours Support - Advanced Electrical and Motor Controls, Inc.

To order call 800-289-2757

At Group CBS we take pride in being available and capable of responding at any time, anywhere.

If you can’t reach us at our offices because it’s after business hours or it’s the weekend or a holiday, please use the phone numbers below to contact our business unit managers at anytime.

Group CBS 24/7 After-Hours and On-Site Emergency Support
Call 800-232-5809 Anytime
If no response, please contact one of the other Group CBS affiliate companies at the numbers provided below.

Inventory: As a member of Group CBS, we have the largest inventory of low and medium voltage power equipment available in North America. Plus we have literally millions of parts in stock.

Shop Services: Our modern shop facilities coupled with our skilled engineers and technicians can provide comprehensive, quality repair, rebuild, and life extension capabilities.

Onsite Services: On-site emergency field service, including electrical testing and repair, is available. We have aircraft, hot-shot trucks, and complete mobile electrical work shops immediately available.

Equipment Rental: Our extensive inventory of circuit breakers, motor control, switchgear, transformers and other electrical apparatus is available for rental as well as purchase.

If there is no response at our 24/7 number 800-232-5809, don’t give up… try the next number on the list below. WE WILL RESPOND!

Other Group CBS Emergency Contacts:

For Replacement Parts and Assemblies, contact:
Justin Brewer | Cell: 940-736-1799 or Brad Williams | Cell: (940) 284-5099

For Service Shop Direct (SSD) Assistance, contact:
Justin Brewer | Cell: 940-736-1799 or Ben Hoagland | Cell: 940-736-0661

For Circuit Breaker Sales Co, Gainesville, TX After-Hours Support, contact:
Justin Brewer | Cell: 940-736-1799 or Ben Hoagland | Cell: 940-736-0661

For Transformer Sales, contact:
Paul Grein | Cell: 940-736-3381

For Emergency Service or After-Hours Support of CBS ArcSafe® Products, contact:
Ben Waltersheid | Cell: 940-736-0800

For Emergency Service for Molded Case Circuit Breakers or Motor Controls, contact:
AEAMC Office | 800-289-2757

For Emergency Service for Replacement Vacuum Interrupters, contact:
Adam Dangelmayr | Cell: 940-736-4885

For Emergency Service for Protective Relays, contact:
Ashley Rogers | Cell: 203-443-7255

For Emergency Service for Circuit Breaker Trip Devices, contact:
Derreck Barnhill | Cell: 940-703-0381

For Sales and Service in Southeastern U.S. for All Group CBS Products, contact:
Lee Heine | Cell: 713-878-3071 or Andy Collins | 713-302-5848

For Midwest Emergency Service or On-Site Field Service, contact:
Tim Chicki | Cell: 219-334-8865

For Western U.S. Emergency Service or On-Site Field Service, contact:
Matt Wallace | Cell: 619-672-5217

For Eastern U.S. Emergency Service or On-Site Field Service, contact:
Mose Ramieh | Cell: 615-672-6011

And remember:
You can contact Group CBS Emergency and After-Hours Support 365/24/7
Call 800-232-5809 Anytime

Go here for information and a link to the website of each Group CBS affiliated company.

Advanced Electrical & Motor Controls sells used, surplus and re-certified products. Advanced Electrical & Motor Controls is not an authorized distributor, affiliate, or representative for the brands we carry. Products sold by Advanced Electrical & Motor Controls come with Advanced Electrical & Motor Controls' 1-year warranty and do not come with the original manufacturer’s warranty. Designated trademarks, brand names and brands appearing herein are the property of their respective owners. This website is not sanctioned or approved by any manufacturer or tradename listed.

Rockwell Disclaimer: The product is used surplus. Advanced Electrical & Motor Controls is not an authorized surplus dealer or affiliate for the Manufacturer of this product. The product may have older date codes or be an older series than that available direct from the factory or authorized dealers. Because Advanced Electrical & Motor Controls is not an authorized distributor of this product, the Original Manufacturer’s warranty does not apply. While many Allen-Bradley PLC products will have firmware already installed, Advanced Electrical & Motor Controls makes no representation as to whether a PLC product will or will not have firmware and, if it does have firmware, whether the firmware is the revision level that you need for your application. Advanced Electrical & Motor Controls also makes no representations as to your ability or right to download or otherwise obtain firmware for the product from Rockwell, its distributors, or any other source. Advanced Electrical & Motor Controls also makes no representations as to your right to install any such firmware on the product. Advanced Electrical & Motor Controls will not obtain or supply firmware on your behalf. It is your obligation to comply with the terms of any End-User License Agreement or similar document related to obtaining or installing firmware.